|
|
LIBRARY ENQUIRIES (Full list of library contents below)
Before making enquiries of the MVT Library, as Librarian I would ask the following:-
As I have a job do not expect a response to e-mail and telephone calls during normal office hours.
Should you wish to telephone, please do so, but not after 9pm in the evening.
Calls during the day will get an answerphone. Keep the message brief, and read out contact name and number slowly and clearly please. Fax facilities also exist on this number.
- I will endeavour to make a preliminary answer to your enquiry within 7 days wherever possible. In the event that copies are to be made, the time taken will depend on the quantity and document concerned.
- Fees. All copy work and transfer to CD (if available) will be on an at cost basis, with a small admin fee, payable to the MVT in advance. This will be clearly stated before the work is done. Payment can be made by cheque, or credit / debit card through the MVT Membership Secretary, who will be happy to handle the transaction.
- Copy material and copyright. We are strictly limited to less than 10% of any document, and beyond this it may be more cost effective to acquire the manual yourself. Some manuals run to hundreds of pages, for which colleagues elsewhere have advised costs are into three figures!
- This service is available to members at cost. Non members will be liable to a fee of £40 per enquiry plus any copy costs in addition. Members benefit in many ways, so why not join now ? Contact the Membership Secretary, it’s worth it !
- There have been enquiries recieved which just give a manual title and number. Please note that this is not a lending service. The Library will not release items from its safe keeping.
- Before asking for large quantities of material to be copied, or full manuals, you are advised to search in such places as on line auction sites, and book dealer web sites. You may be suprised to find just what you want at a fraction of the cost of us copying it for you.
Information Required Please be specific and brief !
Name of enquirer
Membership number
Contact telephone number
Contact e-mail
Non-members ,full address |
Vehicle
Manufacturer
Model or Military designation
Year and /or contract number
Name, if any (ie Saracen, Churchill etc)
Mark (this is important !)
Nature of enquiry including Library Refence Number |
For copy material, state format preference, CD / paper copy / photograph.:-
(Note that this may be dependant on the material concerned) |
Andrew Snowdon -
Librarian. Tel:Tel: 02083 912804 or Email
LIBRARY CONTENTS
|
